When you insure with us, we make a steadfast commitment to you—to provide the support and expertise you deserve in the most challenging of times. That's our policy.
Report A Claim
To report a claim or contact the claims department
- 24-hour Claims Reporting Service
- Normal hours: 8:00am – 4:00pm, Mon – Fri
- By phone: (800) 456-4556
- By fax: (315) 736-2139
- By email: claims@uticafirst.com
- By mail: PO Box 851 Utica, NY 13503-0851
Contact Your Agent
You can also contact your agent directly to report a claim
*Please have your policy number available when reporting a new loss
Fraud Information
If you become aware of or suspect insurance fraud, contact the National Insurance Crime Bureau at 1-800-TEL-NICB or go on line to: WWW.NICB.ORG
