When you insure with us, we make a steadfast commitment to you—to provide the support and expertise you deserve in the most challenging of times. That's our policy.
Report A Claim
You can report a claim directly to your agent or contact Utica First Insurance Company directly through our 24 hour Claims Reporting Service.
To report a claim directly to Utica First Insurance, select one of the below options
Phone: (800) 456 – 4556 and select option #1 for English, option #2 for Spanish
Fax: (315) 736-2139
Email: Claims@uticafirst.com
When reporting a claim, please have your policy number available
Existing Claim
Our normal office hours are 7:30 am – 5:00 pm, Mon-Fri
Phone: (800) 456 – 4556 option #1 for English, option #2 for Spanish
or contact the claims department directly by pressing option #3.
Fax: (315) 736-2139
Email: Claims@uticafirst.com
If you have the adjusters phone number, you can dial that directly.
If you have a claim number, please have that available for the call
Fraud Information
If you become aware of or suspect insurance fraud, contact the National Insurance Crime Bureau at 1-800-TEL-NICB or go on line to: WWW.NICB.ORG
